Return & Refund Policy

At SOMENEWBAG, we want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.

Returns

• You can return your item within 14 days of receiving it.

• Items must be unused, in their original condition, and with all tags attached.

• Proof of purchase (order confirmation or receipt) is required.

• Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7 business days to your original payment method.

• Shipping fees (if applicable) are non-refundable.

Exchanges

• If you received a defective or incorrect item, please contact us within 14 days for a replacement.

How to Initiate a Return

1. Email us at mengqing202407@163.com with your order details.

2. Ship the item to our return address.

3. Once received and approved, we will process your refund or exchange.

For any questions, feel free to contact our support team. We're happy to assist you!